Updated text in Norwegian
This privacy policy was last updated on 13 March 2026 and applies to citizens and lawful permanent residents of the European Economic Area and Switzerland.
In this privacy policy, we explain how we collect, use, store, and protect personal data obtained through https://wearngo.com. We recommend that you read this policy carefully.
We process personal data in accordance with applicable data protection legislation. This means, among other things, that:
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we clearly inform you which personal data we process, why we do so, and on what legal basis
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we limit the collection of personal data to what is necessary for legitimate and expressly stated purposes
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we obtain consent where required
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we implement necessary technical and organisational security measures to protect your personal data
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we respect your rights, including the right of access, rectification, erasure, restriction, and objection
If you have any questions, or wish to know which personal data we have stored about you, you may contact us.
1. Purpose, categories of personal data and retention period
We collect and receive personal data in connection with the use of our services, our online store, and customer communications.
1.1 Contact by telephone, e-mail and/or contact form
For this purpose, we may process the following personal data:
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first name and last name
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address
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e-mail address
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telephone number
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IP address
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geolocation data
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the content of your enquiry
Legal basis:
Processing is necessary to take steps prior to entering into a contract or to perform a contract with you.
Retention period:
We retain the information for as long as is necessary to handle your enquiry, and thereafter for up to 12 months, unless longer retention is required for documentation purposes.
1.2 Payments and order processing
For this purpose, we may process the following personal data:
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first name and last name
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billing and delivery address
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e-mail address
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telephone number
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IP address
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geolocation data
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payment information
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order information
Legal basis:
Processing is necessary to perform the purchase agreement with you and to carry out payment, delivery, returns, and customer service.
Retention period:
We retain the information for as long as is necessary to perform the contract and for the period during which we are required to retain information under accounting and other relevant legislation.
1.3 Newsletters and marketing
For this purpose, we may process the following personal data:
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first name and last name
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e-mail address
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telephone number, if used for marketing purposes
Legal basis:
Consent, where required under applicable rules.
Retention period:
We retain the information until you withdraw your consent or unsubscribe.
1.4 Product reviews and review requests
For this purpose, we may process the following personal data:
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first name and, if applicable, last name
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e-mail address
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information about your purchase
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which products you have purchased
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order number
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rating, review text, and any images or videos you submit
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information related to the sending of a product review request
We use Judge.me as a third-party provider to send product review requests, collect reviews, and display reviews on our website.
Legal basis:
Processing is based on our legitimate interest in collecting and displaying genuine customer reviews, improving our products and services, and strengthening trust in our online store, or consent where required.
Retention period:
Reviews and related information are retained for as long as the review remains relevant to the website and purpose, or until you request deletion, unless we are legally required to retain the information longer.
1.5 Analytics, remarketing and advertising via Google and Meta
We use third-party tools from Google and Meta to analyse traffic, measure the effectiveness of advertisements, build audiences, and show relevant ads across websites, search engines, and social media. This may include, among other things, Google Ads, Google Analytics, Meta Pixel, Meta Conversions API and related advertising and measurement tools. Google states that its advertising products use cookies, among other things, to display, personalise, and measure ads, and Google also requires that users be informed about the use of cookies or device identifiers and how they can opt out. The Meta Business Tools terms describe that Event Data may be used for, among other things, audiences and ad measurement.
For this purpose, we may process the following personal data:
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IP address
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device information
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browser information
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information about how you use the website
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page views and actions on the website
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information about purchases, shopping basket and transactions
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cookie IDs and other online identifiers
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where applicable, hashed customer data such as e-mail address or telephone number if used for custom audiences or measurement, in accordance with applicable rules and the platforms' terms
Legal basis:
Consent where required, especially for non-essential cookies, tracking, remarketing, and personalised advertising.
Retention period:
The information is retained for as long as necessary for analytics, advertising, and documentation purposes, or until you withdraw your consent, subject to the platforms' own retention periods.
2. Cookies
Our website uses cookies and similar technologies to ensure basic functionality, improve the user experience, analyse traffic, display product reviews, and measure the effectiveness of marketing.
We may use cookies and similar technologies from third parties, including:
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Google, for analytics, remarketing, conversion tracking and advertising
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Meta, for ad measurement, remarketing, custom audiences, and tracking actions on the website
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Judge.me, for review functionality and display of product reviews
Google states that its advertising products use cookies, among other things, to display and measure ads, limit how often an ad is shown, and personalise ads based on the user's settings.
If we use cookies or similar technologies that are not strictly necessary, we obtain consent before such technologies are activated, to the extent required.
For more information about which cookies we use, their purposes, and how you can manage your consent, please see our cookie policy.
3. Sharing of personal data and use of processors
We share personal data with third parties only when necessary to provide our services, perform a contract with you, comply with legal obligations, or pursue our legitimate interests.
We may share personal data with providers of, among other things:
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payment solutions
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logistics and shipping services
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IT and operational services
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analytics and marketing tools
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customer service and communication tools
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review and rating platforms, including Judge.me
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advertising and measurement tools from Google and Meta
When we use external providers to process personal data on our behalf, we enter into data processing agreements where required. Meta has its own Data Processing Terms and Controller Addendum relating to Business Tools, and Google imposes requirements regarding information about data use, cookies, and consent for European users.
We also use services from Google, Meta and Judge.me in connection with website operation, analytics, marketing, and handling of product reviews. These providers may, in some cases, process personal data outside the EEA. In such cases, we ensure that the transfer takes place in accordance with applicable data protection legislation, for example through the use of the European Commission's standard contractual clauses or other valid transfer mechanisms. Meta and Google have published their own privacy and data processing terms for such processing.
We also disclose personal data if we are required to do so by law, regulation, a court order, or an order from a public authority.
If our business is sold, merged, or reorganised, personal data may be transferred to new owners or advisers as part of the transaction.
4. Security
We are committed to protecting your personal data. We implement necessary technical and organisational measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unlawful processing.
This includes, among other things:
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access to personal data is restricted to persons who need it for their work
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systems and services are secured and monitored
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processors are subject to security and confidentiality requirements
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security measures are assessed and updated regularly
5. Third-party websites
This privacy policy does not apply to third-party websites linked from our website. We cannot guarantee how such third parties process personal data. We recommend that you read their privacy policies before using such websites.
6. Changes to this privacy policy
We reserve the right to amend this privacy policy. The latest version will always be available on our website. In the event of material changes, we will provide notice in an appropriate manner.
7. Your rights
You have the right to:
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receive information about why we process your personal data
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request access to the personal data we hold about you
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request rectification of inaccurate or incomplete information
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request erasure of personal data when the conditions for this are met
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request restriction of processing
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object to processing carried out on the basis of legitimate interest, including direct marketing
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withdraw consent when processing is based on consent
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request data portability where the conditions are met
To protect your privacy, we may request necessary information to confirm your identity before processing the request.
8. Complaints
If you believe that we are processing your personal data in breach of the rules, you have the right to complain to Datatilsynet.
9. Contact information
Actiweight Labs AS
Org. no.: 916 130 791
Draugen 87, 9016 Tromsø
Norway
Website: https://wearngo.com
E-mail: post@actiweightlabs.com
10. Data requests
For the most common requests concerning personal data, we can also provide a separate form for access, rectification, erasure, or other privacy-related enquiries.